Account Manager

JOB DESCRIPTION 

• Collaborate with the technical team and other departments in proposing quotation, contract negotiation, project handover, and post-sales support.

• Achieve sales targets as assigned on a monthly/quarterly/annual basis.

• Manage and nurture relationships with enterprise clients, especially those using software solutions, IT infrastructure services, implementation, and maintenance.

• Act as the primary point of contact between clients and internal departments such as technical team, implementation, QA, and BA.

• Understand client needs and support the project team to propose suitable IT solutions; coordinate project planning and ensure delivery timelines and quality standards are met.

• Support Project Manager to build the project’s roadmap, allocate human resources, ensure the progress and quality of the project.

• Coordinate and participate in meetings with customers and the project team.

• Report daily/weekly progress with the BOD.

Headquartered in Hanoi, TDT Asia has built a reputation for cutting-edge solutions and customer-centric services. The company has successfully developed a portfolio of standout projects that showcase its expertise and innovation. These include a core lending system with 100% automation capabilities, enabling seamless customization to adapt to different company scales and market demands; an all-in-one trading platform that empowers users to trade U.S. stocks during Asian hours, offering unmatched convenience and accessibility; and an innovative generative AI platform that allows users to create personalized characters and seek expert advice across various industries, such as mental support, finance, and education.